Our history

WDS launched back in 1996 with a simple mission - to make the mobile experience better.

Since then we have continued to be innovators in the wireless industry.  We power many of the tools consumers have come to rely on, on behalf of wireless network operators and device manufacturers around the world.

Our IP and technology is integrated into products from some of the largest mobile vendors, helping more than 2 billion wireless customers on their mobile journey.


Enlightened thinking

We handle millions of interactions every month on behalf of the largest wireless and consumer electronics brands.

We continue to learn from every interaction, identifying when things aren't working as they should.

We apply this learning to deliver new knowledge, tools and processes to our clients, transforming the customer experience on behalf of the brands we serve.




Our journey

Originally privately held, WDS was acquired by Xerox Inc. in 2012.

Following the separation of Xerox Business Services to become Conduent Inc., WDS was spun out in September 2017 to once again become a standalone company.

WDS assets were acquired by Volaris Group, to expand its position in the Communications vertical.

With a management team that originally joined WDS in 1998, we continue to bring a wealth of experience, with renewed energy and focus to the mobile industry.


For more information

Please contact WDS to find out more.