Whitepapers
Download the latest whitepapers from WDS .
Controlling the Android (2011)
Protecting mobile operator investment in the Android ecosystem.
...more information |
US Mobile Subscriber Additions & Losses (2010)
Showing the statistics for the US mobile subscribers in 2010 including gross additions, net additions & the cost of churn.
...more information |
Smartphones: Building profitability & loyalty in the mass market.
Studying influencing factors on mobile purchases, and the subsequent patterns of user behavior.
...more information |
The mobile email long-tail
Discover how to build a more profitable mobile email strategy.
...more information |
Maintaining end-user profitability in the mobile broadband market
Find out more about mobile broadband support costs and solutions
...more information |
Commercializing customer support services
Explores the variety of charging mechanisms available to mobile operators
...more information |
Mobile Content User Experience
Examining the potential damage caused to a mobile content user's experience
...more information |
Firmware Management Industry Briefing
Using Wireless Informatics to
help to solidify the business case for firmware management
...read full article |
Wireless Informatics & The Knowledge Ecosystem
Maximizing profits and enhancing user experience through the successful deployment
of knowledge
...read full article |
An introduction to Wireless Informatics
An overview for mobile operators and manufacturers on a new success driver for the mobile market
...read full article |
Captivate, Configure and Coach... on-device self-serve customer support
Doug Overton describes a new model for driving service adoption through on-device support
...read full article |
‘No Fault Found’ returns cost the
mobile industry $4.5 billion per year
WDS report on No-Fault-Found trends and the link with mobile device complexity
...read full article |
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