Be Enlightened
Windows Phone Whitepaper
Critical success factors for Windows Phone growth
This whitepaper, looks at the prospects for Windows Phone over the coming 2 years
and identifies key Strengths, Weaknesses, Opportunities and Threats.
» Download Whitepaper
Battery Performance: A Powerless Comparison?
Are published battery statistics useful?
Poor battery life has become one of the most common complaints from smartphone users.
Are device manufacturers making it easy enough for consumers to make an informed decision or are battery performance benchmarks out-of-touch with real-world usage?
» Download Infographic » Press Release
Customer Experience: Whitepaper & Webinar
Whitepaper: WDS explains driving operator strategy so tightly that business performance and customer experience become inseparable.
Webinar: Wireless companies face increasing competition, and commoditization. How can providers win back customers’ loyalty?
» Download CX Whitepaper » Watch CX Webinar
Wireless Industry Trends 2012
At the beginning of each year, WDS puts its reputation on the line to identify 10 key trends it expects to shape the wireless industry over the coming 12 months.
From Nokia nostalgia to Windows Phone tablets, scan and scram shoppers to patent wars. You can download this year’s list below.
» Download WDS Wireless Industry Trends 2012
Controlling the Android
Smartphone products and services have become accessible and inclusive for millions of consumers and allowed mobile operators to target new customer segments.
But it’s also changed the balance of power and quickly cultivated a decentralized ecosystem that many argue has led to fragmentation.
» Download the WDS Android Whitepaper
Mobile Industry Churn Report
This year, mobile operators will spend billions of dollars replacing lost subscribers. The ability to retain subscribers, and reduce acquisition costs, has therefore become a key measure of operator success.
But what is the real impact of churn on profitability and why do subscribers churn anyway?
» Download the Mobile Industry Churn Report
Mobile Retail Experience
The market for mobile products and services has exploded across a retail landscape that spans an eclectic range of players, both main-street and online, from specialists to big-box retailers.
WDS explores the current challenges, identifies consumer trends and explains why decisions made at the point-of-sale are having a profound impact on the lifetime loyalty and profitability of a mobile consumer.
» Download the Mobile Retail Experience Report
Smartphone Profitability
As the wireless industry’s fastest growing category of device, smartphones are opening up many new and exciting revenue-generating opportunities. However, the migration from the pro-sumer to wider consumer markets is not without its challenges.
WDS identifies five key pressure points that are facing wireless carriers and challenging the profitability and loyalty of their smartphone consumers.
» Download the Smartphone Profitability Report » WDS Blog
Mobile Trends 2011
With the mobile industry quickly evolving to encompass an ever expanding breadth of technological capability it’s important not only to keep up, but also to look ahead in an effort to foresee and foster upcoming opportunities.
From Android’s role in the tablet market to 3D on mobile devices, here are ten trends that we think are set to shape the mobile industry in 2011.
» Download the Mobile Trends 2011 Report
