Accurate, up-to-the-minute and scalable expertise for your contact center.

 

Agent Expert is a cloud-based tool designed to surface the knowledge customer care agents need to deliver accurate and effective support, first time, every time.

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Knowlege

Integration into multiple knowledge systems ensures that every agent is an expert on connected devices.

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Efficiency

Boost your operational excellence and reduce customer care costs by as much as 40%.

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Action

Our team of expert analysts capture and translate customer data into insights that you can use.

Product Demo

Put Agent Expert to the test, request a demo.

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