What will tomorrow’s best-in-class customer care look like?
Whether your goal is to deflect more calls to your self-care and social channels, increase the efficiency of your support operations or to explore ways of automating customer interactions, we’ll help you to meet the need for a more effective support experience.
Manage inbound customer support requests with a suite of contact center tools.
Self-care tools and solutions across your portfolio of customer care channels.
Prevent unnecessary device returns with a specially designed suite of retail tools.
Calculate the saving
How much could WDS Virtual Agent save you?
How many subscribers do you have?
Cost per call? ($)
Average call rate per year? 1.2
Download the Virtual Agent calculator or request a demo
In politics, love and war, it is prudent to look to the past in order to learn about your future. That’s why, at the top of a brand new year, we are taking a moment to consider what 2014 meant for customer care.