Whether your goal is to deflect more calls to your self-care and social channels, increase the efficiency of your support operations or to explore ways of automating customer interactions, we’ll help you to meet the need for a more effective support experience.

Transforming customer service experience for MTN South Africa

Agent Expert has contributed to the radical improvement of customer contact resolution times.

Eddie Moyce, Chief Customer Experience Officer, MTN
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Download the MTN case study, or for more information on Agent Tools and how it can help improve the customer experience.

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